Testimonials

The thing that stands out most about XL is how human they are. This is not just a company ticking boxes they genuinely care. When my tenant had a heating issue on a freezing night, XL had someone there the same evening. They called me afterward just to reassure me everything was under control. That kind of service is rare, and it shows they care about both owners and tenants.
M H.
10/05/2025
When I decided to rent out my condo, I was overwhelmed with the process. XL made everything easy. Dylan walked me through how to improve my apt and arranged for minor touch-ups. He even recommended a broker to me and within days of listing, I had multiple applications.
Hope
10/05/2025
Just had a pipe burst in my apartment a few weeks ago. Can’t believe how quickly Ryan was able to get things repaired for me. Will definitely recommend XL to everyone I know.
COFET C.
10/04/2025
What impressed me the most was the speed and communication. My previous tenants moved out unexpectedly, and I feared months of vacancy. XL worked with my broker to have the apartment cleaned, listed, and shown within days. The personal attention made me feel like I was their only client, even though I know they manage many properties.
Global F.
10/04/2025
I live in Australia, my family have been using XL for the management of a property we own and lease on the upper west side. As overseas owners, finding a great property manager is critical. We have trusted XL with the management of our property for over 5 years, and they have done an excellent job protecting and maintaining the quality of the property, and reporting on, and addressing all matters that come up in a prompt and highly efficient manner. I would thoroughly recommend XL.
Paul S.
8/22/2025
I cannot overstate how happy we were with XL Property Management. I can't think of any other business I’ve dealt with where I experienced a culture of service as I have here: a consistent attitude of helpfulness and engagement with the job at hand that was evident in every interaction and that one just doesn’t come to expect anymore. This is on top of the highest level of reliability and responsiveness. I would say the same thing under oath! Bravo and thank you!
Stephen L.
4/03/2025
I have been a Customer of XL for over 8 years, they managed for us a very nice apt in NYC. They assisted us in many ways along the years, the renewal of the unit, maintenance, accounts, Services, coordinations, etc. Always available, very transparent, I am very pleased with the service they provided. I fully recommend them A. Schapira
Ariel S.
4/02/2025
Been very grateful to have had Dylan's team at XL managing our Manhattan co-op while we lived on the opposite coast for 2+ years. They made everything seamless and relatively hands-free for us — from tenant communication to appliance repairs, even coordinating a holiday gift to our super — at a very affordable rate, even lower than I had anticipated. Always very responsive via email and prompt with monthly financial reports. Thankful our broker referred us to them, as I'd work with them again given the opportunity.
Simon L.
9/27/2024
I have worked with XL Real Property Management for many years now. The team is incredibly responsive and professional, with a deep list of reliable vendors to help with any real estate needs. Dylan and the XL Team do a great job at minimizing the stress of managing properties and I never hesitate to recommend them to anyone looking for property management services.
Justin H.
9/08/2024
XL has been reliable, knowledgeable, and an excellent resource during our time together. 10/10 would work again.
Yonca S.
9/06/2024
Of all the management companies in NYC I’ve worked with, XL has been the best. Joe Todaro is contentious and thorough.
Jonathan W.
11/03/2023
Dylan and his team at XL Real Property Management are amazing! Everyone is so knowledgeable, responsive, and professional. They take the hassle out of owning in the city and have made my experience completely stress free. If you’re looking for property management you can trust, I 100% recommend XL!
Katie K.
10/11/2023
Was a tenant of XL RPM for 2-years and had a great experience.
JD S.
10/11/2023
XL have done a fantastic job managing 4 high end, high rent apartments on Park Avenue for me. They have a full team of experts that deal with the tenants and any maintenance issues. Professional, courteous. Highly recommend.
Gary P.
8/08/2023
感谢XL Management过去两年多来的帮助,他们细心并且反应迅速,收费合理,谢谢Josh,Ryan。以后在纽约出租房子,我都会首先选择XL物业管理公司。
秦金
3/23/2023
I have worked with XL management for a number of years in many different buildings. Dylan & team have been so professional and easy to work with.
Shpresa H.
1/26/2023
I am working with XL for the last 5 years, and I have been constantly satisfied of their support, and happy of their advices. They are maintaining a very good interface between landlords and tenants.
Marc S.
1/12/2023
Dylan, Ryan and the team at XL Real Property Management have managed my condo in New York for the last three years now. They are extremely professional and very responsive to any questions, issues or emergencies. The team always provide the best solution with any queries. XL Real Property Management team is truly great and I would recommend them wholeheartedly. Thank you Dylan, Ryan and team!
vehchi
1/03/2023
Excellent team and service, warmly recommended.
Michael N.
7/28/2022
Professional however they have nothing to do with finding a rental space. Just over viewing or watching apartments.
jeannelle n.
7/26/2022
I cannot say enough positive things about Dylan and his team at XL. Very professional and responsive. Both my tenant and I were extremely happy with their management techniques and demeanor. I highly recommend. 5 Stars!
L R.
5/11/2022
Super responsive and communicative team, glad to have found them after working with a number of other property management companies that didn't deliver on what they promised.
Ugonna O.
4/19/2022
We have worked w/ Dylan and the team at XL RPM since April of 2016. The team has always been responsive, professional and detailed oriented. We worked previously with another property manager in NY and found the fees higher and service lower. I would gladly recommend XL to our friends and family
Philip D.
4/18/2022
I totally agreed with what Rob said. I have been working with them for past 4 years. Dylan and the whole team are the best managing team I’v been ever met.
DM L.
4/11/2022
I cannot recommend XL Real Property Management more. Seriously. We feel completely supported and protected by them. I am thrilled XL was recommended to me and I am more than happy to recommend them to future home owners.
Joe T.
4/11/2022
After my first multifamily purchase in NYC I was faced with the daunting task of managing the day to day issues of the property and keeping it occupied with strong, credit worthy tenants.I quickly realized that answering late night emergency maintenance calls, sourcing, screening and leasing to tenants, and dealing with all the regular maintenance issues on the property were becoming a difficult, full time job.Dylan and XL Property Management stepped in (over 10 years ago) and have since provided the most responsive, professional, and customer friendly experience and service I could have asked for.They have changed owning rental properties from a tedious, difficult, and time consuming process to a pleasant and fun experience, and my accountants love their easy to read streamlined reporting.I can't recommend Dylan and XL Property Management enough, they are best of class, and in my opinion the best property management group in NYC.
Rob N.
4/07/2022
We have used the services of Dylan, Josh and XL Management for 6 years and have been well taken care of. Responsive, proactive, professional, reliable, efficient are all words that come to mind about this company and its people.
Matthew S.
4/05/2022
Dylan and his team at XL Property Management have been great to work with over the last 7 years. They manage to take away any hassle and provide smooth and efficient services which has been invaluable for someone like me who is out of country. Highly recommend XL Property Management.
Jalpa R.
4/04/2022
XL Management and Dylan do a great job of managing my property, keeping a smooth relationship among the tenant, the property owner, and the realtor. They've been always accessible to discuss any issues that arise, and once an action plan is decided on, get to work promptly.
Bernadine S.
3/31/2022
XL Real Property Management was one of three firms to which we reached out when we decided to rent our condominium unit in NYC in late 2021 due to an overseas move. Through XL's staff, the firm’s CEO, Mr. Dylan Pichulik, was the only one who responded immediately, met us safely for a face to face meeting, and described his firm and its services while providing references. XL staff members specialized in each phase of the transition as we rehabilitated the unit for tenancy, prepared the lease agreement, and handed over the keys to them. XL now fully controls all aspects of our unit and the tenants. XL’s accounting provides monthly financial statements, and its staff responds quickly with answers. My family and I hope to enjoy a fruitful long-term business relationship with Mr. Pichulik and XL.
a k.
3/29/2022
  • 1
  • 2
  • 5
  • >